We UC

Privacy Policy

Updated: October 2024

Introduction

We UC Ltd ("We UC", "We", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our unified communications platform ("Service"). By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

A. Personal Information

When you register for an account or use our Service, we may collect personal information, including but not limited to:

  • Contact Details: Name, email address, phone number, company name, and job title.
  • Account Credentials: Username and password.
  • Payment Information: Credit card numbers, billing address, and other payment details.

B. Usage Data

We may collect information on how the Service is accessed and used, such as:

  • Log Data: IP address, browser type, operating system, and access times.
  • Usage Details: Features used, pages visited, and other interaction data.
  • Communications: Call logs, message history, file transfers, and meeting recordings.

C. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, including:

  • Session Cookies: To operate our Service.
  • Preference Cookies: To remember your preferences.
  • Analytics Cookies: To analyze usage and improve our Service.

2. How We Use Your Information

We UC uses the collected data for various purposes:

  • To Provide and Maintain the Service
  • To Process Transactions and Manage Your Account
  • To Communicate with You: Including updates, support, and administrative messages.
  • To Improve the Service: By analyzing usage patterns and feedback.
  • To Enforce Our Terms and Policies
  • To Comply with Legal Obligations

3. Disclosure of Your Information

A. Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks.

B. Business Transactions

In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

C. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy and to the extent necessary to comply with our legal obligations.

6. Your Rights and Choices

A. Access and Correction

You can access and update your personal information through your account settings.

B. Opt-Out

You may opt out of receiving promotional communications by following the unsubscribe instructions or contacting us directly.

C. Data Deletion

You can request the deletion of your personal information, subject to certain legal exceptions.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state or country where data protection laws may differ. By providing your information, you consent to such transfers.

8. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

11. Contact Us

If you have any questions about this Privacy Policy, please contact us.

Email: privacy@weuc.com
Address: We UC Ltd, Ariadne House, Town Quay, Southampton, SO14 2AQ, UK

Learn More About Our Privacy Policy

If you have any questions or concerns about our privacy practices or would like more information, please don't hesitate to reach out. Our team is committed to protecting your privacy and ensuring transparency in our data handling processes.